Common Problems and Solution

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Issues:Refrigerator does not work?

Check if the switch is on.

Check if the plug and socket are connected well.

Check if the fuse has been burnt.

Check if the power supply is malfunctioned.

Switching on/ off the fridge frequently may cause start delay of the compressor.

Issues:Refrigerator compartments are too warm

The door is opened frequently.

A large amount of warm or hot food was stored recently.

The refrigerator has been disconnected for a long time.

Issues:Food is frozen

Cause/Suggestions:The temperature was set too low.

Issues:There is " water flow” noise from inside the refrigerator

Cause/Suggestions:It's a normal phenomenon, caused by the flow of refrigerant.

Issues:There are waterdrops around the refrigerator casing or door gap

Cause/Suggestions:It's a normal phenomenon, the moisture will condense to water when it touches a cold surface of the refrigerator.

Issues:The compressor is slightly noisy when starting

Cause/Suggestions:It's a normal phenomenon, the noise will be reduced after the compressor works stably.

Issues:Code F1 displayed

Possible cause: low voltage to fridge.

Adjust the battery protection from High to Medium or from Medium to Low.

Issues:Code F2 displayed

Possible cause: condenser fan is overloaded.

Disconnect power to fridge for 5 minutes & re-start.

If the code shows again, contact manufacturer for service.

Issues:Code F3 displayed

Possible cause: the compressor starts too frequently.

Disconnect power to fridge for 5 minutes re-start. If the code shows again, contact manufacturer for service.

Issues:Code F4 displayed

Possible cause: compressor not kicking in.

Disconnect power to fridge for 5 minutes & re-start.

If the code shows again, contact manufacturer for service.

Issues:Code F5 displayed

Possible cause: overheating of the compressor electronics.

Disconnect power to fridge for 5 minutes & re-start.

If the code shows again, contact manufacturer for service.

Issues:Code F6 displayed

Possible cause: no parameter can be detected by the controller!

Disconnect power to fridge for 5 minutes & re-start.

If the code shows again, contact manufacturer for service.

Issues:Code F7 or F8 displayed

Possible cause: temperature sensor is faulty.

Possible cause: temperature sensor is faulty.